Three Essential Communication Skills We Should All Learn


Posted on: 23 May 2018 by John Bell

Although we all interact with other people on a daily basis, few of us understand how to improve or effectively utilise communication skills. In this post we look at three of the most important

No matter whether you're employed, retired, a manager or job-hunting, effective communication plays a crucial role in our day-to-day lives. It's an important skill in our work life, social lives and at home, and mastering communication skills can have a profound impact on our overall success and happiness. 

But mastering communication skills is no easy feat, particularly as most of us don't know much about them. So to help you out, here are three of the most important communication skills to get to grips with. If you'd like to learn more, you can check out this beautiful infographic from STL, or this wonderful resource from Lifehacker

So, let's dive straight in: 

Active Listening
We've all experienced the frustration of trying to talk to someone who is just waiting for their turn to speak, rather than really listening to what we're saying. You're probably guilty of this too, as it's a common trait in people. Active listening required you to really listen in order to understand what the other person is saying, and making sure they recognise that they're being heard (and not judged). 

Non-Verbal Communication
This form of communication is often overlooked, but it's just as (if not more) important that verbal communication. If you use a discourteous tone when speaking, appear stand-offish or employ defensive postures and body language, you'll find people generally don't react well to you when they're trying to communicate with you. Pay attention to how you stand and hold your body when you're speaking or listening, and make sure you're aware of the tone you're using with each person you talk to. 

Written Communication

Another one that's often overlooked, as many people think of writing letters (which is obviously a dying practise). However, you probably engage in written communication much more than you might think, via emails, social media, text messages, etc. The signficance of written communication has actually grown in recent years, meaning you need to pay more attention to how your emails might come across, the word's you're using and how long you take to reply to people. 

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John Bell

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